The boring bit...

PRIVACY POLICY

I hate spam as much as you do. I will never sell or disclose your name, adress or e-mail address to third parties. Plushio will only use the information provided by the customers to process orders and contact customers regarding orders, product updates, and special offers, if you wishnot to be contacted by Plushio in anyway please email us after your order and we will remove you from the system.

Prior to postage, all items are carefully vetted to make sure you recieve them in excellent condition...However should yo encounter a nasty postman that throws around your new toy please read below.

DAMAGES RETURN POLICY

In the event that you receive a damaged or defective item Plushio will gladly repair/ replace this for you. Please make sure to take note of the following procedure incase of this event:

Damaged items must be reported to us by email within 5 days of the original shipping date (or on the arrival date of your damaged goods, we are able to see the delivery date via Royal Mail )Then at the cost of the buyer the item must be delivered back to Plushio via Recorded Delivery (equivialent for overseas) the cost for re-delivery will be at the cost of the buyer also.Plushio cannot be responsible for items damaged or lost during the shipment process. Please follow all the above in order to qualify for the aforementioned return/ reaplcement. Returns must be in/with all of their original packaging. If you have any questions / concerns regarding this policy, please email us and we will get back to you as soon as possible.

SALES/ PAYMENT

All sales are final. Should you ever have any particular questions or concern's about a product, please contact us prior to purchasing the item. We will do our absolute best to get back to you as soon as possible.

You can pay with PayPal Payment through this website, you can also choose to pay using your credit/debit card or bank account. People that live outside of the payment zone (U.K., Europe, USA, Japan, Australia) may make a bank transfer but please contact me to make this arrangement.

Please keep in mind colors on your monitor might be different then the colors of the real product.

All items on this site are completely handmade while every effort is made to keep items completely identical please be aware that there may be minor differences from the pictures advertised. This is precautionary piece of information and any major differences will result in the item being placed "out of stock" till rectified.

All character designs and plush toys are copyright to Plushio. No image may be used or reproduced without permission from Plushio. All rights are reserved, unless mentioned otherwise. If you want to use Plushio on any form of media, please use the contact form.